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Wednesday, December 13 • 4:00pm - 5:30pm
1.18: How To Make Friends & Support.mozilla.org

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There is no better way to learn about real-world Firefox usage and Firefox users than a few minutes a day answering support questions. So this week, we want as many Mozillians as possible to join us and spend a few minutes answering our users questions at the All Hands. It's fast, easy, and the SUMO team will have your back; by the end of this session you will have answered your first support question and learned something new about the challenges our users are facing and who knows you might be hooked on this fun act of helping and learning! That would be awesome (and our not so hidden agenda)! No technical knowledge required, just a laptop and a desire to help. (Are you an old hand at this already? Then come help us help our fellow Mozillians help Firefox users.)

Speakers

Wednesday December 13, 2017 4:00pm - 5:30pm
402 (JW) JW Marriott